Terms of service
Last updated: August 10, 2026
Welcome to Luma Ritual.
These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products from Luma Ritual.
By accessing our website or placing an order, you agree to these Terms.
ABOUT US
Luma Ritual is operated by:
Luma Ritual
Anternstrasse 28, Niederbipp, Switzerland
ONLINE STORE
Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services.
ELIGIBILITY
By using this website, you represent that you are of the age of majority in your jurisdiction or that you have permission from a parent or legal guardian where required.
PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, pricing, ingredient information, and other content are accurate.
However, packaging, appearance, or other non-material product characteristics may change from time to time.
Always review the physical product label before use.
DIETARY SUPPLEMENT INFORMATION
Luma Ritual products are dietary supplements and are not intended to replace a varied diet, appropriate medical care, or advice from a qualified healthcare professional.
Always follow the Suggested Use and Caution statements printed on the product label.
Consult an appropriate healthcare professional before using dietary supplements if you are pregnant, nursing, under 18, taking medication, have a medical condition, or otherwise have questions regarding whether a product is suitable for you.
Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless otherwise stated.
Luma Ritual products are not intended to diagnose, treat, cure, or prevent any disease.
PRODUCT RESULTS
Individual experiences with dietary supplements may vary.
Information on our website is provided for general informational purposes and should not be interpreted as a guarantee of any particular result.
PRICES
Prices are displayed in the currency shown on the website.
We reserve the right to change prices at any time.
Changes do not affect completed orders unless required to correct an obvious error or as otherwise permitted by law.
Any applicable shipping costs, taxes, discounts, or subscription benefits will be displayed during the purchasing process.
ORDERS
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, inventory issues, or violations of these Terms.
If we cancel an order after payment has been successfully collected, any applicable refund will be issued to the original payment method.
SHIPPING
Shipping is governed by our Shipping Policy.
Please review the Shipping Policy before purchasing.
RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy.
Please review the Refund Policy before purchasing.
SUBSCRIPTIONS
Where Subscribe & Save is offered, selecting a subscription authorizes recurring charges according to the frequency, price, and terms displayed before purchase.
Subscription pricing, shipping benefits, and discounts may differ from one-time purchases.
Customers may manage, skip, pause, or cancel eligible future subscription orders in accordance with the subscription options made available by Luma Ritual and Shopify.
Cancellation prevents eligible future renewals but may not cancel an order that has already entered processing.
Full subscription terms are provided in our Subscription Policy.
ACCURACY OF BILLING INFORMATION
You agree to provide current, complete, and accurate purchase and account information.
You agree to promptly update information where necessary so that we can complete transactions and contact you regarding orders.
INTELLECTUAL PROPERTY
The content of the Luma Ritual website, including branding, logos, graphics, photographs, text, product designs, and website content, is owned by or licensed to Luma Ritual unless otherwise stated.
You may not reproduce, distribute, exploit, or commercially use our protected content without appropriate permission.
PROHIBITED USES
You may not use our website:
• For unlawful purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To transmit malicious software or harmful code
• To collect personal information unlawfully
• To interfere with the security or operation of our website
• To engage in fraudulent or abusive activity
THIRD-PARTY SERVICES
Our website may use or link to third-party services.
We are not responsible for third-party websites or services outside our control.
Your use of third-party services may also be governed by their own terms and privacy policies.
DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Luma Ritual and its operators will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Luma Ritual against claims arising from your unlawful misuse of the website or violation of these Terms.
SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
CHANGES TO THESE TERMS
We may update these Terms periodically.
The version posted on the website at the time of your use or purchase will apply as required by applicable law.
GOVERNING LAW
These Terms are governed by the laws of [GOVERNING JURISDICTION], without limiting any mandatory consumer rights that apply based on your location.
CONTACT
Questions regarding these Terms should be sent to:
Luma Ritual
Luma Ritual
themacedoecom@gmail.com
Anternstrasse 28, Niederbipp, Switzerland